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Rareform Help Center 

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Any sale or promotion online is valid during specified times and is subject to end without notice. Sales and promotions cannot be applied retroactively to past orders.

Can discounts be applied at a later date?

Exchanges, Returns & Warranty

Sale Policy

How can I process an exchange?

How does a refund work?

What is your Return policy

Is there a return shipping fee?

How soon will I get my refund?

Exchanges & Returns

What is your warranty policy?

What is normal wear for a billboard?

Warranty

Do the product photos represent the exact bag I will get?

What does it mean when you say bags are one of a kind?

What if a design I like sells out?

How do you decide what billboards make good bags?

Do you sell gift cards?

Product Dimensions

Products

How do I clean my Rareform bag?

Care Instructions

When will my order ship?

When will I receive shipping confirmation?

How much is shipping?

When will I receive my order?

Do you offer international shipping?

Shipping

Can discount codes be combined?

Can a discount code be applied to my order if I forgot to add it?

Can I cancel or make changes to my order?

What form of payments do you accept?

Is my payment information secure?

I am ordering a gift. Will the recipient see the pricing on the packing slip?

Payments & Discount Codes

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Learn more about the billboard industry here.

Company

Corporate and Custom Orders

Corporate

Can I sell Rareform in my store?

Can I buy Rareform in person at a store near me?

Wholesale

How do I earn points?

Can I earn points for previous purchases?

How can I track my points?

The order I placed last week doesn't show up in my points, why?

Do my points expire?

Do my rewards expire?

How do I use and redeem my points?

What happens to my points if I return a purchase?

Loyalty Program

Can discounts be applied at a later date?Updated a year ago