Email us at: hello@rareform.com. We typically respond within 1-2 business days. We look forward to chatting with you soon.

Give us a call! We look forward to chatting with you.

About Us

Start an Exchange/Return 

Customer Reviews

Track Your Order

Best Sellers

Home

Rareform Help Center 

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: adelle-sans, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Your point balance is displayed on the &quot;My Account&quot; page. Log in to see a breakdown of your points history and activity.</span></p>

Your point balance is displayed on the "My Account" page. Log in to see a breakdown of your points history and activity.

How can I track my points?

Loyalty Program

How can I process an exchange?

How does a refund work?

What is your Return policy

Is there a return shipping fee?

How soon will I get my refund?

Exchanges & Returns

What is your warranty policy?

What is normal wear for a billboard?

Warranty

Can discounts be applied at a later date?

Sale Policy

Exchanges, Returns & Warranty

Do the product photos represent the exact bag I will get?

What does it mean when you say bags are one of a kind?

What if a design I like sells out?

How do you decide what billboards make good bags?

Do you sell gift cards?

Product Dimensions

Products

How do I clean my Rareform bag?

Care Instructions

When will my order ship?

When will I receive shipping confirmation?

How much is shipping?

When will I receive my order?

Do you offer international shipping?

Shipping

Can discount codes be combined?

Can a discount code be applied to my order if I forgot to add it?

Can I cancel or make changes to my order?

What form of payments do you accept?

Is my payment information secure?

I am ordering a gift. Will the recipient see the pricing on the packing slip?

Payments & Discount Codes

Read our story here.

Learn more about the billboard industry here.

Company

Corporate and Custom Orders

Corporate

Can I sell Rareform in my store?

Wholesale

How do I earn points?

Can I earn points for previous purchases?

The order I placed last week doesn't show up in my points, why?

Do my points expire?

Do my rewards expire?

How do I use and redeem my points?

What happens to my points if I return a purchase?

How can I track my points?Updated 2 years ago