We offer a one-year warranty on all of our products. If there are any issues with your Rareform product, submit a warranty claim here: https://www.rareform.com/pages/start-a-warranty-claim. You will need to submit photos & comments with your claim an

We offer a one-year warranty on all of our products. If there are any issues with your Rareform product, submit a warranty claim here: <a data-fr-linked="true" href="https://www.rareform.com/pages/start-a-warranty-claim" id="isPasted">https://www.rareform.com/pages/start-a-warranty-claim</a>You will need to submit photos &amp; comments with your claim and our team will review and approve your request within 3 business days.For fastest service, please include your order number and the email associated with the order with your initial request.

What is your warranty policy?

As you know, our bags used to be billboards and were repurposed into products. Billboard vinyl tends to be thick and durable but can occasionally come with or develop minor scuffs or holes over time (we like to call these billboard beauty marks). Whi

As you know, our bags used to be billboards and were repurposed into products. Billboard vinyl tends to be thick and durable but can occasionally come with or develop minor scuffs or holes over time (we like to call these billboard beauty marks).While our bags are durable, they&apos;re not indestructible, so we always encourage taking good care of your bag to increase the lifespan of your one-of-a-kind piece.If your bag has any damage beyond normal wear &amp; tear (i.e. ripped straps, major holes) that impacts functionality, please submit a warranty claim so we can make it right.&#xA0;<a data-fr-linked="true" href="https://www.rareform.com/pages/start-a-warranty-claim" id="isPasted">https://www.rareform.com/pages/start-a-warranty-claim</a>If you have any questions on whether or not your product falls under our one-year warranty, please do not hesitate to reach out to us at hello@rareform.com. We are happy to help!&#xA0;

What is normal wear for a billboard?

Email us at: hello@rareform.com. We typically respond within 1-2 business days. We look forward to chatting with you soon.

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Learn more about our one-year warranty here.

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